Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1 to 3 business days after payment has been received.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Locations

Chasing The Sun currently ships orders within the United States and to select international destinations where shipping services are available.

Shipping availability and rates are calculated at checkout based on the customer’s location.

Shipping Rates

Shipping rates are calculated at checkout based on:

• Package size and weight
• Shipping destination
• Selected carrier services

Customers will see the available shipping options and total cost before completing their order.

Delivery Time

Estimated delivery times depend on the shipping carrier and destination.

Typical delivery estimates are:

United States
Approximately 3 to 7 business days after shipment.

International Orders
Delivery times vary depending on destination and customs processing.

Please note that shipping carriers may experience delays that are outside of our control.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Tracking updates are provided directly by the shipping carrier.

Customs and Duties

For international orders, customs duties, taxes, and import fees may apply depending on the destination country.

These charges are the responsibility of the customer and are determined by the local customs authority.

Incorrect Shipping Address

Please ensure that your shipping address is correct at the time of checkout.

Chasing The Sun is not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Delays

While we strive to deliver orders promptly, Chasing The Sun is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors outside our control.

Questions

For shipping questions or assistance with your order, please contact us through the contact form available on our website.